Full Time
25000
TBD
Sep 23, 2021
An incredible opportunity to join a rapidly growing business and take your skills and career to the next level!
We are thrilled to be looking for a new member of our team who:
- wants a long-term stable career
- has exceptional attention to detail and a track record of outstanding administrative success
- wants to develop and grow their skillset within a thriving business
- enjoys solving problems and serving customers
- has excellent written and spoken English skills
- can work independently and be self-sufficient but also work as part of a team
- will send us a
So who are we? We are:
- A fast-paced and entrepreneurial Serviced Accommodation Management company that is growing rapidly across the UK
- Currently operating in 4 major cities in the UK and looking to add many more in the coming months and years
- Selling our properties on Online Travel Agent (OTA) websites such as Airbnb and
- Working with both leisure and corporate guests, who are looking for great prices, superb service, and a home away from home.
- Continuously striving to improve and refine our service to become to very best at what we do
The day to day activities of the job role would include (but are not limited to) the following:
- Inbound Calls (Guests, OTA’s, Housekeeping)
- Outbound calls (Callbacks, follow-ups)
- Producing and maintaining Excel Reports
- Documenting processes (to continue to build our Operations Manual)
- Guest Management (using our simple drag & drop system)
- Scheduling maintenance
- Basic marketing
- Ad-hoc tasks such as producing documents, spreadsheets, presentations etc.
- Strong team communication
The right candidate will have a background with:
- Administration
- Customer Service
- Confidence in speaking with people from the United Kingdom
- Strong Excel skills
- Ability to solve problems and find creative solutions
- Good written communication (English)
- Good verbal communication (English)
- Willingness to learn new systems
This position will be for 40 hours per week split over 7 days, working hours to be agreed during our office hours of 09:00-20:00 GMT (Weekend and holiday coverage included)
Experience in the Hospitality industry itself is not essential (but would be looked upon favorably) as full training will be given.
***Please only get in touch if you are looking for a career***
To apply please send a copy of your CV along with a covering letter explaining why you’re a good fit for the role and what you would bring to the business (plus your
HOW TO APPLY:
Fill out this form:
Please send all CVs to
We look forward to welcoming the successful candidate to the team and helping them grow and develop their career with us.
Applications will close on Friday 30th September at 9:00 GMT