CUSTOMER SERVICES REPRESENTATIVE/RECEPTIONIST - LONGTERM STABLE POSITION

CUSTOMER SERVICES REPRESENTATIVE/RECEPTIONIST - LONGTERM STABLE POSITION

*********TO BE CONSIDERED FOR THIS POSITION, YOU MUST COMPLETE THE ASSESSMENT DESCRIBED AT THE BOTTOM OF THIS PAGE*********

YOUR APPLICATION WILL NOT BE ACCEPTED IF YOU DO NOT FOLLOW INSTRUCTIONS.

Are you a CUSTOMER SERVICES REPRESENTATIVE/RECEPTIONIST who who is confident on the phone and communicating?

The CUSTOMER SERVICES REPRESENTATIVE/RECEPTIONIST will be first point for contact on the phone, assisting with taking and replying messages from customers.  Making calls to customers and assisting with administration.  Also, see below for further job details.

Our UK business is looking for people who want to work with us full-time for years.  You must commit yourself to work for our company only and full-time.

THIS IS NOT FOR YOU, PLEASE DO NOR APPLY.

But this is for you if you want to work with a company for the long term.

This open position is for a full-time CUSTOMER SERVICES REPRESENTATIVE.

While we do offer training, we do require you to come up with Solutions and solve problems.

You should have a keen eye for detail and be able to communicate well verbally and in written form.

**Being detail-oriented is important**

Some questions you may have...

Is this a full-time job?
Yes it is. We expect a full 40 hour workweek (we use TimeDoctor to track time.)

Do I have to work certain hours?
Yes, 8 hours per day between 8 and 5 UK TIME (3 pm and 12pm PST).  There maybe a 1-2 hour flexibility on the above times.

IF THESE TIMES DO NOT WORK FOR YOU, DO NOT PROCEED.

What’s the salary?
Our base salary starts at 30,000 PHP/month but we are willing to go higher for the right person. If you have experience that requires more, please let us know.


How will you communicate with me?
We use MS ---------- n I work for others?
No. We are a committed team so we ask that you commit to only working with us.

To be considered for this position, you got to have decent job time at organizations where you have demonstrated job stability and not just hopping from one job to another.

How to Apply:

Step 1:
Apply to this job post and make the subject line of your response, “I love helping customers!”.

Step 2:
Include your most updated resume with relevant experience.

We want to look at resumes with job time or how long you've been working with a previous company. We like people who are looking for stability and growth.

Step 3:
Ask us any questions you’d like. Ask at least one question but the more questions you have, the better. (We love people who aren't afraid to ask questions!)

Step 4. MOST IMPORTANT

Please record a 60-second video answering the question below then upload the video to your preferred platform and send the link along with your resume.

Do you speak perfectly fluent English?
How fast is your internet connection? Send a screenshot from  ----------
Will you be able to work 9am to 5 pm uk time?
When could you start?
Let us know what you want to achieve from this job long term?
Do you love helping customers?
What is the most important part of being a customer service representative?
Are you comfortable reporting your progress to the team on a daily basis?
Are you happy for your calls to be monitored for training?

Benefits:

After the probation period,

Paid day-offs during UK holidays

Monthly and Quarterly bonus program based on length of service.

Requirements:

• High-speed internet access of not lower than 10 Mbps
• Laptop or PC with at least 8GB RAM
• Noise canceling headset
• Quiet working space without any background noise
• Exceptional verbal and written communication skills
• Phenomenal telephone skills that connect with people and display personal credibility

Some Typical Tasks You Can Expect:
-Answering phone inquiries. This will be a major part of the job.
-Scheduling meetings and bookings
-Processing invoices
-Creating schedules
-Booking appointments
- updating Social Media
- Updating website
- data entry