AMAZON ASSISTANT ACCOUNT MANAGER

Department: Merchandising>Retail > Amazon

Line Manager: Amazon Account Manager

OVERVIEW

The Amazon Assistant Account Manager provides assistance to the Account Manager and keep brand accounts running smoothly on various online marketplaces such as Amazon and others. You will collaborate with our fast-growing Retail Team comprising of Amazon and ecommerce operations specialists executing customized launch plans and ongoing support for clients across the world, so excellent organization and time management skills are a must.

Duties and Responsibilities:

Be the in-house expert on the Amazon ecosystem and its solutions, understand our clients’ needs and consult with them from a holistic perspective to achieve the best possible results both on and off Amazon

Monitoring team progress on the completion of tasks, and communicating status to internal and client stakeholders

Lead communications relating to key projects, providing milestones and setting of expectations for team and clients, building trust

Preparing and presenting documentation for client solutions

Leverage Amazon’s data and your understanding of Distribuclic’s customers to provide guidance to both new and existing clients via business reviews and frequent in-person client sessions

Work cross-functionally with sales and other Distribuclic’s partners to drive revenue and increase client satisfaction

Stay up to date with Amazon innovation and news across retail and media

Help identify Amazon restrictions on new product ideas

Stay up-to-date about latest Amazon news and policies and communicate important updates with tea ---------- mbers

Build and track KPIs that are important to the account/brand’s vision, mission, and core values.

Manage high level Amazon cases and support tea ---------- mbers by providing solutions to day-to-day operational challenges.

Track product performance for new and mature ---------- velop merchandising and promotional plans to drive revenues and brand awareness.

Collaborate with the marketing team to initiate promotional campaigns and track and measure success

Ensure timely execution of recurring account maintenance tasks

Ensure tea ---------- mbers are on track with their priorities

Ensure proper tracking of tasks under the correct project and task sections in Asana

Identify estimated time allocation for tasks

REPORTING:

Monthly revenue report

Account health report

Case resolution report

Inventory Reports




Qualifications:

3+ years professional experience in Amazon and ecommerce operations

Thorough understanding of Amazon and ecommerce operations through relevant job experience

Experience communicating with and supporting internal and external stakeholders at all levels

Experience with project management and collaboration tools

Understanding of Amazon’s products and services including advertising and retail

Excellent organizational, interpersonal, and communication skills (both written and verbal)

High level of proficiency with Microsoft suite of products (esp. Excel and PowerPoint)

Overall understanding of Amazon’s core principles, business objectives and development history

Amazon advertising accredited

Commercial acumen

Experience in a start-up culture i.e. self-directed, goal-oriented and flexible, enjoying working in a fast-paced and at times ambiguous environment

Excellent communication with Clients over email and video conference eg Zoom

Familiar with project management tool like ASANA



Tools:

Amazon Seller Central

Project Management Tool: Asana

Microsoft Office: Word, Excel, Powerpoint, Outlook, SharePoint

Communication Tool: Zoom & Skype

Inventory: ----------

If you wish to apply, kindly send or reply to this job posting with the ff details:
1. Subject: I am the next amazon assistant account manager
2. Full Name
3. Resume/CV Link
4. Skype ID
5. Expected Salary