Sales

The primary focus of a Sales Associate is to manage inbound Phone, Sales Chat, and Product Inquiries. Other responsibilities include outbound prospecting and lead management. You will also manage and qualify inquiries from new customers and existing clients.

Ability to work independently. 1 or more years of technology business development or sales experience preferred. The ability to communicate effectively over the telephone and by sales chat with high-level decision-makers is extremely critical. The role requires a bachelor’s degree from an accredited university.

Your Responsibilities
Manage inbound phone, chat, and product inquiries following a qualification process in order to identify prospect/customer needs and assist accordingly
Project a professional, high-quality image to potential and existing customers when answering inbound calls and chats
Use CRM system to create and track lead activity
Document and communicate information gathered during the qualification process
Meet monthly and quarterly targets on response time to inquiries, non-revenue-related sales inquiries, and leads created, as well as traditional opportunity and pipeline metrics.
Daily outbound prospecting into leads.