Administration Officer

About the role

You will be joining a fast growing company in the financial services industry.

We are currently looking for superstar administrative staff to help manage and process information requests.

Key Responsibilities:

• Follow-up on outstanding information and supporting documents.
• Save documentation into client folders and update client status
• Highly efficient Inbox and workflow management
• Financial document assessment
• Checking returned signed documentation, ensuring compliance with policy and requesting missing information
• Preparation of files
• Maintain a high standard of service delivery ensuring that services are delivered in accordance with set internal and
external service standards and targets
• Supporting the wider team
• Strong attention to detail, prioritization & deadline focused mindset
• Preparing reports on excel
• Liaising with Financial Firms
• Updating CRM database
• Organizing and maintaining filing systems, managing document control.


What we're looking for:

• Excellent English
• Passionate candidates
• Administration experience in financial services (minimum 4 years)
• Customer service
• Ability to work independently and as a team player
• Confident liaising with customers

We would like all candidates to submit a video of themselves answering the following:

1. Explain your financial services background and administration experience.
2. Give three examples of the type of finance-related documents and institutions you have worked with.
3. Explain your reasons for applying for the role.
4. How would you describe your working style?

Please send your video and resume to ---------- Type

Full-time