Product Specialist / Product Manager for a Skincare Company

We are looking to hire a professional who can manage the technical development, business opportunities
(like maximizing the commercial value of our products through marketing and promotional strategies) and
maintaining product awareness throughout its life cycle.

EXPECTATIONS:
Our Product Specialist/Manager is expected to:
• Have the technical know-how (knowledge and skills in Zoom, Presentations, Social Media, etc.) in
order to fulfill this role competently,
• Have the passion to develop and implement business strategies (marketing, promotions,
branding, etc.) to achieve the set revenue goals by the company,
• Have the competence to wisely monitor the performance of our products against its competitors
and devise a plan around it, and
• Have relative experience in the skincare industry or background in health sciences to be able to
explain and educate product ingredients to the clients with ease.

RESPONSIBILITIES:
Our Product Specialist/Manager is expected to fulfill the following responsibilities:
• Develop achievable business plans
• Analyze competitive marketplace and sales trends as a step in developing business strategies
• Set strategies and guidelines for product development
• Engage with customers for feedback and suggestions for product evaluation, both for product
maintenance and revisions
• Recommend product improvements or updates to meet business opportunities
• Assist in new product introduction and launching activities
• Be able to amiably and timely address customer issues and concerns to ensure customer
satisfaction
• Create interactive, lively product presentations to invite new customers and retain the existing
ones
• Stay current and up-to-date with market dynamics, business flows, sales processes and product
knowledge
• Maintain comprehensive documentation for all product related activities
• Provide sales support to the marketing team including but not limited to:
1. Scheduling meetings and conferences with customers
2. Answering customer inquiries
3. Following up with customers about their order status
4. Compiling sales leads and providing sales data
5. Creating and processing orders in a timely manner
6. Managing customer accounts
7. Performing data entry tasks to maintain an organized filing system for sales report
8. Conduct product and sales training to the marketing team
9. Assist in all advertising and marketing materials
10. Handling general administrative duties for the company and its marketing team

Interested applicant may send resumès to ----------