E-commerce Customer Service

We are looking for a dedicated and hardworking E-commerce Customer Service to take charge of email inquiries, after-sales, and any other adhoc tasks for our customers.


1-2 years of experience with customer service in E-commerce platforms is a plus (eBay, Amazon, Shopify)

Minumum of 20hrs per week.

Do not send us a resume.Please answer the questions ---------- say Type:

1. Why we should not hire you?

Situational:
Try to figure out and respond following situation

1. Where is my order ? It's been one week. Please issue refund asap or we will claim on ebay platform.

2 . The colour is slight different from the picture , I would like to return and get refund .

Practical Test:

Please check our ebay store link: ----------

Pick 10 of our most popular item to do the price research . Make a form to list top 5 competitor's product and price (could be the same product or similar product you think would be comptitive with our product)

On the subject line, answer what is your spirit animal? Describe in 2 words.

William