Outreach Coordinator (Appointment Setter/Telemarketer)

Job Title: Outreach Coordinator (Appointment Setter/Telemarketer)

Reports To: Director of Business Development

About eTrepid:

eTrepid is an Award-winning Veteran Owned Managed Security Service Provider (MSSP) located in and certified by the state of Maryland.

We provide complete and comprehensive fully Managed Cyber Solutions that deliver on all five tenants of the NIST framework. eTrepid also remains on the forefront of industry changes such as regulations associated with the Cybersecurity Maturity Model Certification (CMMC).

Job Overview:

Appointment ---------- eking a successful telemarketer. Must be friendly and persuasive. You will be responsible for influencing existing or potential clients to schedule appointments.

The telemarketer will work within the Business Development Department to prospect for new clients as well as work to schedule reviews with the current client base and company partners.

The telemarketer will also work with the Marketing department to coordinate and manage webinars.

• Telemarketing: 2+ years (Required)
• Cold calling: 2+ years (Required)
• Excellent English (Required)

Key Responsibilities:

• Phone sales and appointment setting.
• Proven ability to exceed metrics
• Excellent communication skills and presentation skills
• Clear speaking voice/Proficient in English
• Proven experience as a telemarketer or similar sales/customer service role in a call center setting
• Strong presentation and verbal communication skills with the ability to “sell the appointment”
• Able to quickly build a rapport with business owners
• Positive attitude with high energy level
• Proven track record of successfully meeting sales quotas preferably over the phone
• Working knowledge of relevant computer programs (e.g. CRM software) and telephone systems
• Skilled in negotiation and dealing with complaints
• Persistent and results-oriented

Benefits:
• BASE: 75,000 Peso’s (Paid bi-weekly)
• COMMISSION: 2,000 Peso’s (When secure new account)
• BONUS: 400 peso's (based on successfully scheduled assessments)
• Paid US Holidays
• Paid Vacation (2 weeks)
• 4 Paid Local Holidays (Philippines)
• Professional development assistance