eCommerce PA / VA Admin

JOB OVERVIEW

We require support within our eCommerce businesses.

We currently offer consulting to large clients but are moving more towards the retail space in the outdoor goods; furniture; and other industries. We are using a combination of our own eCommerce sites, Amazon Seller and maybe eBay.

We require somebody that is extremely organised, flexible and proactive in managing their own tasks for the day.
The role will initially be broken down approximately as such:

- 55% Content Upload:
Writing accurate, professional descriptions (templates will be provided), loading the correct photo, ensuring all product variations and SKU's are captured properly.

- 20% eCommerce Maintenance:
This will include responses to online queries received by our clients, lead generation, or perhaps development of a monthly newsletter, product data capturing, or updating product variance.

- 5% Analysis & Research:
Every now and then we may ask for some info regarding certain products / geographical information / etc.

- 20% General PA:
We require assistance with diary management (liaison with our clients), ordering of products, expense capturing, sending of statements/invoices, etc. This may also include some personal assistance outside of our business – such as ordering gifts, or booking of restaurants, research on best schools for our children; etc

Depending on the growth of the company and the workload increase, at a later date, we would like to build a team of support including team leaders, etc. (Majority of which would be virtual). That is a more long term view as our budget is fairly limited now.

The interview process will include the following:
1. Receipt and review of candidate resumes.
Suitable candidates will be contacted.
2. Email correspondence, and request for examples of your work.
We will ask you to write Product Descriptions (using our template) for 3 products that will be provided.
The short list will be reduced to between 3 - 5 candidates at this point.
3. Skype interview - where salary, working hours, job role and other key elements are discussed.
4. All candidates will be subject to a 2 week trial. (Paid at the agreed rate)

As our time zone is so different from the Philippines, it is a small concern for us and we would ideally like a candidate that can support us through our busy periods.
Ideally they would be available Monday to Friday from 12:00 - 20:00 (Philippines time)

We like to foster open and honest communication channels with our employees/contractors where we discuss what our requirements are and you give us feedback about how you are coping, enjoying the work, etc.
This is a great opportunity to start in a business that is bound to grow from strength to strength so if you are willing to put in the hard work at a high quality, we will be happy to continue to work with you, maybe promote you to team lead one day, invest in you to take a course if necessary, and perhaps even fly you to London or Cape Town to work with us on the ground and attend key meetings with clients, etc.
Of course all of this is dependent on how well the working relationship progresses and your personal ambitions and work ethic.

We look forward to hearing from you.
Thank you
Angela & Richard

Skills required:

• Office & Admin (Virtual Assistant)
- Admin Assistant
- Data Entry
- Research

• English
- Speaking
- Writing

• Writing
- Web Content Writing

• Marketing & Sales
- Direct Mail Marketing
- Email Marketing
- Lead Generation
- SEO
- Social Media Marketing

• Advertising
- Amazon Product Ads
- Facebook Ads
- Google AdWords

• Webmaster
- Ecommerce / Shopping Carts
- Google analytics

• Finance & Management
- Inventory Management

• Customer Service & Admin Support
- Content Moderation
- Customer Support
- Email Support
- Phone Support
- Social Media Moderation