Operations Manager

Labour Provider company is looking for a proficient, highly motivated individual to join our friendly operations team.

Suitable individual must have:
Excellent English both speaking and writing
Excellent internet connections with no drop out or power outage issues
Experience with manage a team (minimum 5)
Experience with dealing with clients
Excellent organisational skills

This role will be suitable for someone who has a great attitude, great work ethic, can be very dependable and work well under pressure in a busy environment. Someone with excellent English and communication skills to handle busy phone calls from both Client and Crew member is a must.

Someone who is IT savvy that can quickly adapt to our operations software as well as assisting general enquiries from crews is a plus.

Someone who had work experience in dealing with clients over the phone is a plus.

About the role:

• Work alongs side with our Senior Operations Manager to manage day to day operations

• Filling shifts with the best possible staff for that Client, Skill and Venue

• Manage and assist all large bookings to have the required level of reserves

• Answering phone calls appropriately with approachable and friendly tones

• Respond to emails professionally

• Follow the direction of Senior Operations Manager and MD

• Fill Shifts in order of Rankings, be professional and never show favouritism when assigning Shifts

• Assist with ongoing recruitment of new staff

• Aiding with the client as needed

• Calling crew to ensure they are on-site for shift

As Operations Manager you will be oversee the entire operations and able to dedicate tasks to our operation assistances and keen eye on details with all client related matters. this is a great opportunity for someone who is looking for a long term career with a good view to progress as a duty ---------- te: This is role is a remote-based job, 24/7 rostering with 10 - 12hrs shifts.