IT Support Level 3

Job Summary : We're seeking a permanent IT Support Level 3 who has advanced technical knowledge to plan and lead the implementation of technical solutions. Provides technical leadership and support, and resolves problems of a comprehensive and complex nature. Assists users/departments in formulating requests or proposals and in determining information system needs assessments.
Location: Work From Home.
Salary: Negotiable based on experience and qualifications
Benefits:
-Paid Vacation Leave
-Paid Sick Leave
-Paid Birthday Leave
-Annual Birthday Bonus
-Annual Service Award
-Annual Service Award Bonus
-Christmas Bonus / 13th month bonus
-Paid Company Holidays
-Additional Salary Advancements & Bonuses Available As We Grow

REQUIREMENTS:
-Must be amenable to work 34 hrs per week, during U.S business hours
-Shifts are 6 hours Tuesday to Saturday and 4 hours on Sunday (PHT)
-Depending on the shift and time of year, this ranges from 12am - 3 pm (PHT)
-Highly proficient in English, both written and oral
-Personal computer to be used for work, with a reliable internet connection and in case of loss of power or internet, a back-up plan or location that provides power and internet connection within 30 minutes of an outage
-Quality USB Headset with noise cancellation technology
-Knowledge and ability to perform advanced preventive maintenance of a wide range of computer systems software, applications, hardware, networking, and communications.
-Knowledge of current technological developments/trends in area of expertise.

IDEAL QUALIFICATION:
-3+ years of experience directly related to the duties and responsibilities specified.
-Working knowledge in Zoho Applications, VoIP, IT Helpdesk software / tools a plus
- Bachelor’s degree in IT or related computer / technical courses

If you think you are the right person for this role please apply at our career page and we will get back to you within 24 hours: ----------