Technical Support

Technical Support :

-Keep systems up to date through operating systems upgrades
-Monitor performance, network availability, and security
-Troubleshooting for system errors
-Provide helpdesk support for network issues
-Provide technical support either by phone or remote access
-Respond to IT issues, hardware maintenance, software, networking, etc.
-Evaluate connectivity issues, equipment, and software
-Install and update network system improvements as needed
-Assist with LAN/WAN, computer repair/troubleshooting software, networks, virus protection, Wi-Fi technology etc.
-Maintain records/logs of repairs and fixes and maintenance schedule
-Identify computer or network equipment shortages and inform to place orders