Compliance Administrator

At Life Health Services (LHS) we are care-driven and strive to provide exceptional services and support, with a focus on people living with disabilities. The support we provide is personally tailored to suit individual needs and ultimately enhance lives. When we say we’re passionate and specialists in how we deliver care, we say it because it's integral to who we are. Life Health Services (LHS) was born out of a passionate vision to deliver high-quality care to people who need it the most.

Primary Purpose
The Compliance Administrator is an integral role in ensuring all regulatory and legislative requirements relating to Disability Act 2006 and National Disability Insurance Scheme Act 2013 are met by support services provided by Life Health Services (LHS).

The Compliance Administrator will be required to:
• Participate and facilitate internal audits and establish a schedule for internal audits
• Take meeting minutes for compliance meetings and distribute the agenda to participants
• Participate and facilitate debrief meetings on the findings of the internal audits with relevant parties
• Maintain internal audit documents and compliance documentation
• Participate in reporting to the compliance officer, general manager, and/or CEO findings from the internal audits, external audits and/or projects and tasks conducted
• Assist in the process of external audits including preparation of information for the audit and liaising with external auditors
• Ensuring client and staff feedback and/or complaints are completed and reviewed and remedial actions put in place
• Review incident reports and perform incident investigations on non-reportable and reportable incidents
• Report ‘reportable’ incidents to the NDIS Quality and Safeguards Commission and provide the necessary documentation
• Participate in reviewing policies and procedures
• Manage and prepare the reporting obligations of the organization
• Assist with aspects of OH&S
• Perform risk and suitability assessments of potential clients and providing recommendations to relevant staff
• Performing client and staff risk assessments and making recommendations to relevant staff
• Any other quality and compliance tasks as requested by management.
• Provide information and report to NDIS on incidents in a timely manner as per required standards and regulations.