Reply to emails and messages + answer phones

Should have experience of at least five years, we will do a test via zoom of your knowledge, so please do not reply if you do not have proper experience you will not have an interview scheduled

You must be able to

reply to messages,
leave comments for tea ---------- mbers,
properly sort messages,
qualified customers and their questions
you should be able to sort if they need support immediately
you need to be able to determine if their current customer or a future customer

Must be familiar with the tools like Zendesk, HubSpot, front Avenue and similar

Must be very, very fluent with online tools