Call Centre System Engineer

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TYPE OF WORK

Full Time

WAGE / SALARY

PHP45K-100K

HOURS PER WEEK

TBD

DATE UPDATED

Sep 1, 2015

JOB OVERVIEW

The Manila branch office of an Australian company is looking for two Call Centre System Engineer's to administer their clients' Genesys Systems. The positions are available immediately, and may involve some travel to Australia for training and orientation. The branch office will be located in or near to Makati City. This position will be customer facing, so excellent English is essential. Salary is negotiable based on actual experience.

Requirements
* 5+ years Unix System Administration
* Excellent spoken and written English
* Proven ability to manage change requests including design, implementation, testing and documentation
* Ability to work as a team, especially in communication requirements of others and being responsible to make good on promises made
* Availability for short term (2-3 week) travel to Australia, including an up-to-date passport

Preferable
* Call centre experience, including exposure to Cisco and Avaya
* Experience configuring both voice and multimedia systems
* Actual experience configuring Genesys systems should apply even if missing other requirements

Please submit CV, description of experience and contact details to philippines_worker@coralactive.com. Interviews will be heard on Monday 14 September 2015 in Makati City - location to be determined.

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