Guest Messaging Specialist

- Must have at least some background in Customer Service
- Familiar with Airbnb and vacation rental software
- Familir in using Gmail, Google Sheets, G Drive, One Drive, Google Calendar
- Flexible schedule and willing to work on a shifting schedule Mondays to Sundays
- Attentive to details, good in multitasking and is proactive
- Fast typing skills
- Email/Chat: Respond to prospective guest inquiries & questions using communication templates & Standard Operating Procedures
- Familiar with Australian culture but not required