Customer Relationship Manager

Communicating with clients, making outbound calls to potential clients, and following up on leads.
Understanding clients' needs and identifying sales opportunities.
Answering potential clients' questions and sending additional information via email.
Keeping up with product and service information and updates.
Creating and maintaining a database of current and potential clients.
Explaining and demonstrating features of products and services.
Staying informed about competing products and services.
Upselling products and services.
Researching and qualifying new leads.
Closing sales and achieving sales targets.

Skills:

Minimum 3 years of experience in a US Based call center or a related sales position.
Proficiency in Microsoft Office and CRM software would be preferred
Excellent communication skills, both verbal and written.
Good organizational skills and the ability to multitask.
Excellent phone and cold calling skills.
Exceptional customer service skills.
Strong listening and sales skills.

Benefits & Perks:

Market Competitive Salary
Shift Timings (AUSTRALIA Brisbane) 2 hours difference
Opportunity for growth
Paid training period
Professional Environment