Are you a VA who has worked in a web design agency?

We are looking to hire an experienced virtual assistant who has had experience working in a web design/dev agency in a similar role.


ROLE DETAILS:

The role is full time, 40 hours per week, Monday to Frida
BUDGET ranges from Php 25,000 - 35,000 per month - depending on skills and experience.
Hours are 10am to 7pm AEST (Australian Eastern Standard Time, so 8am to 5pm PHT) with 1 hour for lunch. (or 10am to 6.30pm AEST with 1/2 hour for lunch whichever you prefer.
Start Date: ASAP

We are looking for someone who is reliable, a good communicator, is very attention detailed, open to feedback and has access to quality high-speed internet (high speed, reliable internet is essential for this role) and enjoys working with all sorts of interesting software (easy to use, training provided).

Ultimately, you should be able to handle administrative projects and deliver high-quality work under minimum supervision. Attention to detail is #1


RESPONSIBILITIES INCLUDE (BUT ARE NOT LIMITED TO):

* Customer Service via e-mail - responding to customer inquiries and assigning tasks to developers.
* Attending client meetings with us via Zoom
* Reviewing meeting notes, preparing a summary and sending it through to clients.
* Adding tasks & projects into our Project management software.
* Reviewing client projects to ensure things aren't falling through the cracks and things are on track and alerting the relevant people.
* Sending clients weekly updates so they're in the loop as to how things are going.
* Emailing clients to let them know when their tasks are completed
* Providing team with logins
* Helping with the QA process
* Data entry


ESSENTIAL SKILLS TO APPLY:

* Good communication (proactively communicating project status, not waiting to be asked)
* Well written English is essential
* Well spoken English is essential
* Attention to detail
* Good at following through
* A quiet place to work from without distractions or disruptive background noises, so that calls via Zoom can be conducted with ease for everyone

We are looking for someone who wants to stay with an employer for many years. Our existing remote team have been with us for a long time (3.5 years).

We are used to communicating effectively remotely.

If you're looking for fulltime work for a company that has a good communication and supports growth and learning, we'd love to hear from you.