Salesforce Developer

Responsibilities:

• Meet with clients to determine business, functional and technical requirements and participate in application design, configuration, testing and deployment

• Perform configuration and customization of the Salesforce.com platform.

• Participate in efforts to develop and execute testing, training and documentation

• Participate in the sales cycle as needed (solution definition, pre-sales, estimating and project planning)

• Willing to be hands-on in producing tangible deliverables (requirements specifications, design deliverables, status reports, project plans)

• Utilize best practices to perform operational support, enhancements, bug fixes as needed to the Salesforce.com platform

• Follow all standard operating procedures (SOP) and maintain updated ticketing for events, incidents, requests, changes, problems, etc.

• Proactively engage on continuous improvement efforts for application design, support, and practice development efforts.

• Provide technical assistance and end user troubleshooting for bug fixes, enhancements, and “how-to” assistance.

• Act as a point of escalation for Service Desk and NOC ticketing for advanced issue resolution.

• Act as a Tech Lead on and help out in making Marketing Materials for Salesforce

Skills and Qualifications:

• Excellent organizational, verbal and written communication skills

• Must be a Salesforce Consultant Certified professional

• Experience working on Salesforce platforms or other CRM software packages

• Direct experience working on CRM projects for middle market and enterprise size companies

• Working knowledge and experience with complex business systems integration as well as object-oriented design patterns and development

• Experience and expertise in core web technologies including HTML5, Javascript and jQuery

• Software engineering skills with Force.com Platform (Apex, VisualForce, SOQL, Unit Testing)

• Software engineering skills with Java SE & EE (Java, JSF, SQL) preferred

• Demonstrated experience and knowledge of relational databases, data modeling, and ETL tools • Experience with Agile development methodologies such as XP/SCRUM

• Experience with web services (REST & SOAP, JSON & XML, etc.)

• A desire to work with the latest tools, technologies, and methodologies (Force.com Platform, Eclipse, Talend Open Studio, Oracle, MySQL, Visual Studio 2012, object relational (O/R) mapping (NHibernate), NUnit)

• A desire to work within a fast-paced, collaborative, and team-based support environment • Interested in developing their professional network through participation in technology user groups, networking events, and technology organizations.

• Force.com Certified Developer Certification required

• ITIL v3 foundations certified preferred