GENERAL VIRTUAL ASSISTANT (GVA)

Krystal Events Inc is Party Planning Company and selling online Party Supplies looking to hire a General Virtual Assistant to handle all aspects of our Company.


Job Responsibilities
ROLE: GENERAL VIRTUAL ASSISTANT (GVA)


Email & Schedule Management Tasks
1. Filtering Emails / Managing Spam
2. Database Building / Updating Contacts or CRM
3. Answering Customer Service Emails /Tickets / Chat Support
4. Sending of Greetings eCards, Event Invitations, etc.
5. Calendar Management
6. Appointment Scheduling
7. Travel Arrangement and Planning
8. Reminder Services

File Storage & Organization Tasks
9. Dropbox / Google Drive Organization/Click Up
10. Data Entry in Word, or Google Docs
11. Creating / Managing Spreadsheets
12. Preparing Powerpoint / keynote Presentations
13. PDF Conversion, Splitting and Merging

Administrative & Blogging Tasks
14. Transcription of Video and Audio Files
15. Simple eBook Layout / Formatting
16. Preparing Online Meeting Minutes
17. Report Creation
18. Forms Creation
19. Document Template Creation
20. Online Research
21. Data Mining & Development / Lead Generation
22. Blog Publishing Management
23. Moderating Blog Comments
24. Adding Tags & Images to Blog Posts
25. Receptionist Duties
26. Voicemail Checking
27. Sending Client Invoices
28. Basic Bookkeeping (MYOB, XERO & Quickbooks, Gusto)
29. Personal Errands (Purchasing Gifts Online, etc.)
30. Project Management & Training Tasks
31. Project Management Between You and Team members
32. Preparation of Training Materials
33. Training of New Virtual Staff
34. Deadline / Deliverables Tracking
35. Social Media Management Tasks
36. Creating Facebook Fan Pages / Groups
37. Posting and Scheduling Facebook Insights
38. Promoting Facebook Pages
39. Collating and Interpreting Facebook Insights
40. Creating a Twitter Account
41. Managing and Increasing Your Twitter Following
42. Schedule Tweets and Track Mentions and Hashtags
43. Create and Manage LinkedIn Account / Profile
44. Create Pinnable Images on Pinterest
45. Scheduling and Tracking Pins
46. Create and Manage YouTube Account
47. Upload Videos on YouTube
48. Moderating YouTube Comments
49. Uploading Videos to other Video Sharing Sites / Social Media
50. Answer inquiries and Messages on All Channel & Profiles
51. Create Slideshare Presentations

Email Management/Filtering
2. Setting up Autoresponders (Aweber, Mailchimp, )
3. Booking appointments with clients
4. Following up with clients/customers (sending thank you and other reminder emails)
5. Receptionist duties (answering occasional calls)
6. Calendar Management
7. File Management (organizing files using Dropbox etc)
8. Database building (eg. updating email or contact lists on your CRM)
9. Research on certain topics for blog posts, newsletters or others
10. Personal errands (purchasing gifts for loved ones / family members online)
11. Hotel and Flight Booking
12. Transcription (transcribing voicemail, video or audio, podcasts etc.)
13. Taking down minutes of meetings
14. Creating basic reports (reports on weekly tasks, deliverables, sales)
15. Preparing Slideshows (Powerpoint Presentations)
16. Liaison between you and other team members
17. Recruitment (source for other team members like writers or graphic artists)
18. Set-up Social Media Accounts (Facebook, Instagram, Twitter, LinkedIn, Youtube, Tik Tok)
19. Manage and update Social Media Accounts
20. Manage your Blog (Basic WordPress Skills)
21. Publish posts on your Blog (content you provided)
22. Filter and reply to comments on your blog
23. Answering support tickets (with the use of Zendesk)
24. Blog commenting (to increase links to your site)
25. Participating in discussion forums or message boards (more promotion!)