Customer Support Manager for Dropshipping Stores

Hey there! Our growing e-commerce team is looking for an expert customer service manager with experience working with Shopify dropshipping stores. Note that we are looking for long-term team members and depending on your skills and experience, you will be eligible for AMAZING BONUSES and a great long-term career. When you apply, include the word blue and tell us about your previous customer service experience.

Requirements:
- Experience in managing orders on Shopify
- Experience doing customer service for dropshipping stores

Responsibilities:
- Respond proactively to customer requests on E-mail, live chat, FB Messenger and instagram in perfect English
- Issue refunds according to our refund policy
Respond to chargebacks in a professional way ensuring a high success rate
- Re-send products to customers when needed
- Respond to all customer inquiries quickly and accurately
- Communicate on ---------- daily with our support team, cooperate with other team members
- Display a high level of professionalism at all times

If you are someone who is:

1. Able to work with minimal supervision
2. Reliable and have a great work ethic
3. A quick learner
4. Creative and proactive to find solutions for all possible cases

Then don't hesitate and APPLY NOW!