Store Experience Lead

At YETI, we believe that time spent outdoors matters more than ever and our gear can make that time extraordinary. When you work here, you’ll have the opportunity to create exceptional, meaningful work and problem solve with innovative tea ---------- mbers by your side. Together, you’ll help our customers get the high-quality gear they need to make the most of their adventures. We are BUILT FOR THE WILD™.

We are seeking 25 Store Experience Leads to join our YETI Campus Store located in Austin, ---------- this role, you'll be promoting and supporting a culture that delivers an authentic factor level of customer experience through maintaining an extraordinary level of visual excellence, being engaging and responsive, and always going the extra mile for customers and teammates. Helping a customer d ---------- on which YETI product to buy for their outdoor adventure is something you’ll do for fun. To you, talking with other outdoor enthusiasts about YETI products isn't considered work. You are an outgoing natural leader who isn't aren’t afraid to take initiative and run with projects with varying levels of direction. You have a customer first mindset. You thrive in fast-paced, ever-changing entrepreneurial environments.



Responsibilities:

Report to Store Experience Leader
Required to open and close the store
Represent the YETI brand by authentically engaging each customer and their individual needs
Be positive and supportive to all members of the YETI crew
Exceptionally execute all visual merchandise direction each day
Become a brand and product expert in everything YETI
Continuously stay up to speed on YETI brand and product knowledge to better serve customers
Ensure any store supply or product needs are fulfilled throughout the day
Staying up to speed on any loss prevention initiatives
Execute all requirements concerning OSHA to maintain a safe working atmosphere for all Store Associates
Effectively complete customer transaction using POS system


Qualifications and Attributes:

Associate Degree (AA) or equivalent from two-year college or technical school preferred but not required
At least 2 years' prior retail experience, preferably with a lifestyle or premium brand
Experience with various retail operations, such as POS, customer service, and achieving sales goals
Exceptional interpersonal skills founded on an authentic ability to deliver strong customer service
Experience and fluency in Retail Operations
Basic fluency in MS Office


Physical Requirements:

Operate office equipment and technology (i.e., computers, phones, fax, copier, etc.
Standing required for entire work shift
Bend, lift, open, and move product up to 50 pounds as needed


YETI is proud to be an Equal Opportunity Employer.



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