Property Manager

Property Manager

Bay Property Management Group, LLC is seeking an experienced property manager to join our growing team. This individual will be responsible for a portfolio of ---------- doors, including single family homes, townhomes, and condos. These doors are located in the Baltimore, Maryland market. This is a primarily customer-service oriented role and will require liaising with tenants, property owners, and other constituents. You will not manage any staff for this role.

About the Company
Bay Property Management Group (BMG) is one of the fastest growing and highly reviewed property management companies in the Mid-Atlantic. We are currently managing over $600 million dollars’ worth of property, have over 4,700 doors under management, and have 90+ staff members. BMG has a friendly and connected team, where hard work and dedication are ---------- e join our team and understand why a career in property management is right for you.

What You Do All Day
Manage all aspects of an assigned property portfolio of approximately ---------- ---------- municate effectively between and on behalf of multiple constituents, including property owners, tenants, regulatory bodies, vendors, staff members and others.
Provide impeccable customer service to all clients by responding to emails, voicemails, and other communications promptly.
Manage all work order submissions from tenants in AppFolio, assigning technicians and contractors as appropriate.
Troubleshoot issues and work orders on behalf of tenants and owners
Schedule service with maintenance technicians or vendors and follow up to ensure quality of work and completion.
Approving invoices for maintenance work accurately and in a timely manner, based on provided funds from property owner.
Maintain low delinquency and budget for property.
Work collaboratively with multiple constituents to resolve and de-escalate potential issues that may occur.
Lead and coordinate the turn process for properties that are vacant and being prepared for new tenants, including cleaning, maintenance, compliance, and property preparation.
Ensure that all properties in assigned portfolio meet all the requisite codes and compliance for the location, included lead certifications, property registration, rental licenses, and other required ---------- plete administrative tasks related to tracking and documenting ---------- nd late rent letters, file in court for collections, and schedule evictions.
Process move outs for security deposit reimbursement.
Active involvement in lease renewal process.

Required Knowledge, Skills, and Abilities
High school diploma
Impeccable customer service skills
Previous experience as a property manager is preferred, but not required.
Real Estate License required. If you do not have one we will pay for you to get it.
Ability to read and write professionally in English
Knowledge of Microsoft Office Suite, especially Outlook and Excel
Ability to read and create spreadsheets
Able to problem solve independently and think quickly
Able to handle tense and emotional customers professionally
Ability to handle multiple responsibilities and tasks simultaneously
Knowledge of local, state, and federal laws and requirements for rental properties in assigned area
Knowledge of basic home repair and maintenance issues, such as filter changes, appliances, seasonal cleaning, and other typical issues.
Time management skills
Extremely thorough and detail-oriented, particularly with email and software systems.