Operations/admin superstar at marketing agency

We're looking for an ultra-organized person to help with our marketing agency's operations and admin. We're a growing marketing agency based in Asia with global clients. Our team is great to work with and we have a lot of exciting projects and truly run a global operation, with clients and employees from every corner of the world.

Responsibilities include:
- Onboarding new clients & helping them with setup
- Checking budgets and ad spend
- Communicating with clients about their performance and ad spend
- Making and sending reports to clients
- Process invoices, refunds and payments
- Help monitor our inbound sales channels

The role is full-time, on weekends you need to be available for a few hours a day to respond to urgent client requests and keep on top of projects that need immediate action, but you don't have to work full office hours on the weekend.

You must have demonstrable experience working in operations and admin in a similar marketing agency, you must be familiar with the basics of Facebook ads, project management tools (ideally Notion), and you need good technical skills to help troubleshoot client issues such as missing files. Your written and verbal English communication must be top-notch to provide our clients with an excellent experience.