OPERATIONS ADMINISTRATOR - REMOTE - PLEASE READ FULL DESCRIPTION

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We are currently seeking a remote operations administrator to assist in managing the day-to-day operations of our business. You will work directly with the head of our operations as well as the President of the company.
Roles & Responsibilities
The Operations Administrator will handle order management, customer service, invoicing, basic accounting, and inventory management.
• Order Management – accurately process & manage all orders across multiple systems
• Manage and maintain Customer Relationship Management Solution
• Manage & update internal operation procedure documents
• Survey and maintain repository of subject matter expertise, skills and interest
• Customer Service from both our retail and wholesale accounts

Who are we looking for?
• You have a sense of humor, capable of laughing at us and at yourself. We make mistakes, sometimes hilarious ones, but we learn from them and have a laugh along the way.
• You have energy. Maybe you’re not up before sunrise, but you have goals in life and are in fast pursuit of them.
• You understand that small companies are in a constant state of transition – improving and growing their products and processes -- and operate on tight budgets.
• You are detail-oriented. You care enough to take the time to see that things are done properly and accurately.
• You are a skilled problem-solver. Some elements of our industry are out of our control, so you’ll often need to think creatively on your feet to resolve any issues that arise.
• You want to work with a team of people that will ALWAYS have your back. We work hard, but we have loads of fun doing it.
• You are willing to learn and frequently step out of your comfort zone.
• You are comfortable working independently and self-motivating.

Qualification/Requirements:
• Fluent and comfortable communicating in English
• Great phone etiquette and excellent communication skills, both verbal and written
• High Proficiency with MS Excel, Google Sheets, and MS Word
• Strong customer service and data entry experience
• Highly organized and efficient with great attention to detail
• Ability to work independently
• Self-motivated team player able to prioritize and handle multiple tasks, and keep yourself accountable for their completion
• Tech savvy with ability to learn new software programs quickly
• NetSuite experience is highly desirable, but will train the right person

When, Where, Compensation:
While our showroom and design studio is in Greenpoint, Brooklyn, you will work remotely and ideally be able to start immediately.
This is a full-time position.

Please apply here: ----------

NOTE, applications without a cover letter will not be reviewed.