Junior Operations Coordinator (Philippines): $570

The Company

Launched in 2007 in Edinburgh, United Kingdom, Eveve is the leading independent supplier of online reservations in Colombia, one of the country’s coolest and fastest growing business sectors in 2021. The company has grown to handle around ten million online diners per year, with clients in 40 countries


Many of the World’s most successful restaurants, such as Le Marais (New York), Lomito (London), Kabuki restaurants (Madrid), Moo Cantina (London), Logan Brown (New Zealand), Texas de Brazil (Panama) and Miraolas (Chile) trust our services. Eveve also supports international brands such as Hard Rock Café, Applebee’s and Intercontinental Hotel Group.

Eveve maintains partnerships with Google, Facebook, Instagram and TripAdvisor to provide real time reservations availability to these global media entities.

The company is relatively small, with a team of 35, dispersed over eight countries around the world, seven of whom are in Colombia. As a small team, we have a tight knit staff that works closely with each other on a daily basis to achieve our company’s goals, in spite of our geographical distance from one another. You can find out more about Eveve at ----------

Eveve has experienced substantial growth in 2021 and looking to expand its operations with a Junior Operations Coordinator in the Philippines.



The Position


This is an entry level position with significant grounds for career advancement.


The Junior Operations Coordinator will be tasked with supporting the new and growing restaurant market worldwide. They will be responsible for installation and training of the software, client visitation, account management and technical support. Most of this work will be remote, with occasional work onsite in the Philippines.

The second element of the role will be to man the company’s support lines during the shift and answer any inbound calls promptly and effectively. Extensive training will be given for this task. Based on the competence of the Coordinator, this can evolve into a technically sophisticated role, with significantly more advanced responsibilities.

When not busy with other tasks, the Junior Operations Coordinator will research new potential clients, draw information from the internet and send out company promotional information to prospective restaurant clients. For those restaurants which reply, the Coordinator will be tasked with coordinating an appointment between the restaurant and senior Eveve staff.

There will be five shifts per week of 8hours, which can be any day from Monday to Sunday. These will either be:

6am-3pm (early morning)
8am-5pm (morning)
9am-6pm (day)
3pm-midnight (evening)

On any given week, days and shifts can change, notice will usually be given at the beginning of each month, but can change with the needs of the business. Please bear this in consideration on your application because these hours are non-negotiable.

The work is in English, so fluency in this language is essential.


Responsibilities include but are not limited to:

• Account management and technical support for clients in Philippines and worldwide
• Install and train new clients in Medellin and worldwide
• Sending promotional sales emails
• Arranging sales appointments for senior staff
• Maintaining a detailed work schedule and prospecting activity record
• Ongoing training from senior Eveve staff
• Client retention
• Work on invoicing and credit control
• Meet prospecting goals as set by management
• Learning and mastering Eveve technology
• Building new systems to specification for new clients
• Account management of existing and new clients
• Handling new installation and training with new clients onsite state-wide
• Occasional overnight travel, handling installations and training out of state
• Networking with restaurants (current and future clients)
• Ensuring local Eveve clients are employing the technology to fullest degree
• Assisting client accounts with Marketing, SEO, and Social Media as needed
• General administration



This is a Contractor Position.

The position will commence in March 2020.




Financial Package


The base income is $570 US per month, or $6,840 annualized. Eveve offers 29 days per year of paid vacation. Holidays may not be taken before October 2021.

This is an entry level position with significant opportunity for career advancement.



The Candidate

A high level of English is required for this position.

An articulate and numerate candidate is required. A good degree level education is an advantage, but it is more important that the person takes an ongoing interest in their own education and has the drive to succeed. What is critical is that the Junior Account Coordinator shows initiative, is pro-active, and can display a high level of personal and analytical ---------- puter Proficiency is preferred, with the ability to utilize the basic computer programs such as the Microsoft Office Suite, email, and Skype, as paramount. Although we provide full training on our program, knowing how to use these basics is an essential in day to day tasks.

Experience in computer software, sales, accountancy or business operations is an advantage.

People skills are crucial in this role, and the candidate should have a friendly and outgoing manner. Patience and empathy are also important, because the Junior Operations Coordinator will be involved in training our client’s staff, and at times, dealing with difficult and demanding clients.

Most importantly, the successful candidate will possess a tireless work ethic and a high degree of personal integrity and accountability in his or her daily work practices.




How to Apply

If you think you are the right candidate for this opportunity, please send a CV (resume) together with a detailed cover letter explaining why you are the right person for this position. Specifically, in the cover letter, please detail why the company and the Junior Account Coordinator position appeal to you.


Thank you for your interest.