Customer support position

Our team is looking for a sassy, ambitious, coachable person who is going to take over my inbox and taking on sales call assistant service. This position is not a "sales" ---------- om helping to qualify in-bound leads with specific processes, keeping various tracking processes and sheets diligently to supporting new paying customer with coaching agreements, you will be asked to represent our support team with extreme care with very specific instructions.

If this is you, you will be joining a small but mighty team who are dedicated to learning and improving on a daily basis. I'm looking for someone who's smart, dedicated and who LOVES to learn.

ABOUT US

Our team culture is based on fun and ---------- one is ever treated disrespectfully and everyone’s unique gifts are celebrated. At the same time, we expect the highest standards and expect you to have the courage to stand up for what you believe in.

Our clients pay us based on results. So we are very passionate about doing what we do at the highest standard. Which means you have to meet and exceed these standards. We will support and train you as needed as long as you have a positive attitude and are willing to learn.

YOUR TASKS WILL INCLUDE:
• You need to be available during working hours in the Eastern Time zone: 9am ET to 6pm ET.
• You are a strong writer. Excellent communication skills is a must have. You’ll be expected to write messages and email to support the new clients and sales team.
•You will be tasked to support our sales team with some specific processes: from the moment we receive a lead to the moment they are placing a payment to join our program.
• You need to be tech savvy, curious and proactive

THE KIND OF PERSON YOU ARE
• Fluent in English with perfect grammar, syntax
• Highly-organized: We have system in place to support each processes. You will have to use them and improve them while collaborating with the whole team.
• Flexible: You’ve got a great attitude and are willing to do the job that needs to be done rather than the job that it “should” be.
• Self Starter: You take responsibility for your part in our company and will suggest improvements or projects that will support our vision
• Supportive and loyal: I’m hugely loyal to my team and expect you to do everything humanly possible to support our vision and purpose.
• Excellent communicator: You can say just about anything if you say it with respect. I don’t want a sheep. I want a smart, motivated, ambitious person who isn’t afraid to speak up if there’s a problem and isn’t going to disappear on me if they get stuck or think they screwed up.
• Passionate and coachable: This is non-negotiable. I want a problem solver who is always open to learning a better way. If this is you, you are going to LOVE life with our team.
• Honest: You must be honest about the work that you deliver

IF YOU GET HIRED

• You will undergo a probationary period of 3 months
• You will join a fun and strong team where everyone's unique abilities will be ---------- PENSATION/PERKS/BENEFITS

• Payment is bi-monthly (every 2 weeks) paid via Payoneer (please check this platform and open a profile).
• You will have access to a lot of training

IN TURN, YOU MUST HAVE

• A reliable computer with camera and headset
• A readily available working backup computer
• Reliable internet and readily available working backup ISP


HOW TO APPLY

Kindly read these instructions carefully to apply:


* Go to this link ---------- and complete the personality test. Save a screenshot of your DISC personality type, or if you already have your DISC results, include them in your message back to ---------- nd me an email with "Purple Dinosaur" in the subject line with a cover letter explaining why you're excited to work with us long term.

Here is a glimpse into what it's like to work with us: ----------