Jacob & Co Operations Specialist

RESPONSIBILITIES

- Work directly with the Operations Manager on a wide range of projects involving streamlining operations
- Convey work processes into meaningful, intuitive, and engaging documentation
- Review and audit of existing processes. Ensuring they are always relevant, transparent, and clear.
- Enforcing lean process throughout the whole organization.
- Creation and maintenance of process documentation in a single platform
- Introduce and enforce change within teams or larger company divisions
- A champion of culture, especially in how Jacob & Co's values are represented in its processes
- Handling of projects as a planner and coordinator
- Proactive presence in any project to make sure all moving parts (people and tasks) are going along as scheduled
- Holding people accountable for project tasks
- Solve a variety of operational management issues
- Report to company executives and team members
- A wide array of research tasks

JOB REQUIREMENTS

- Able to work from home with a reliable internet speed, a good computer, and a quiet home office
- Able to work at least 40 hours a week, any time between 2 pm to 10 pm EST
- Flexible work shifts can be negotiated based on circumstances
- Immaculate spoken and written English.
- Able to get along with a team and work with diverse groups
- Active and clear communicator to make sure project stakeholders are always in the loop
- Effective communicator to make sure people know what you mean and avoid loss of time through miscommunications
- Proven ability to meet project outcomes and deadlines
- Established team leadership to ensure all members work towards the same goal
- Experienced task tracker and team manager
- Proven capacity for resilience and resourcefulness
- Tested ability as a researcher
- Keen attention to detail
- Proactive sense of ownership
- Ethical and values-driven
- A natural problem-solver
- A "pull" leadership type
- Outstanding managerial and negotiation skills
- Organized and always in control


QUALIFICATIONS

- Bachelor's or Master's degree related to Management
- At least 2 years experience in any management role
- Work experience in operational management is required
- Experience creating and enforcing new processes is required
- Project management experience is a huge bonus and will be prioritized
- Experience working from home is a bonus
- Transformational management experience is a bonus