Amazing Customer Service Support with Shopify Experience

Make It Mine is currently looking to hire amazing Customer Service Agents to play a vital role in the business by helping customers with complaints and questions by proving information about their orders and the products that we offer. This remote full-time position is available immediately.

We’re looking for help with responding to customer inquiries via chat, email, and social media.


Our ideal candidates should be excellent at communication, computer savvy, and detail-oriented, and should be comfortable working in a growing, changing, but exciting environment as our company continues to hit new milestones and goals!

Essential Duties and Responsibilities:

Answer inquiries via email, chat, and through social media channels (FB and IG) in a timely manner
Do outbound calls to verify customers' shipping addresses.
Locate and track packages
Make changes to orders - per customer's request through Shopify
Accomplish any assigned tasks on a daily basis

This job is for you if you ..

Have exceptional English communication skills both verbal and written (close to American accent)
Are knowledgeable in social media platforms ( Facebook and Instagram)
Are results-driven with excellent customer service skills
Have experience using: Google Sheets, Shopify, Slack, and any ticketing system
Have the ability to work as part of a collaborative team remotely
Are a creative problem solver
Have great research skills
Are really flexible
Have no internet/computer-related issues
Love helping people

Above all, we’re looking for candidates who are reliable, have amazing people skills, and have excellent work ethics. We’re looking to grow our team in order to help scale our business and create more special moments for our customers.

To make sure that you read everything, please include your favorite color in the subject line after "Customer Support Position".

Sound like you? Good! Keep reading…

About Make It Mine:

Since our beginning in 2018, we’ve been designing the most unique gift products on the market. Our mission here at Make It Mine is to create one million special moments. We work hard every day to design, create, and bring unique products that create special moments with people our customers love and care ---------- nding a direct email to our company, social media account, or to the hiring manager will automatically disqualify you.

Here’s the best part!
Salary of $ 650 per month!
Performance bonuses.
Performance-based appraisal
Paid Time Off.
Work remotely, anywhere you want!