Experience V.A and fluent English speaker

At Lume Media, we help eCommerce brands scale through paid advertising.

Things are going well, so we're looking for a new team member.

This is a full-time position you can do from anywhere with an internet connection.

Your responsibilities will be:
- To provide administrative support to me and customers
- Create and modify systems and procedures documents
- Communicate with clarity both to clients & internally
- Champion the client, find the right solution & ensure it gets implemented
- Lead Generation activities

Requirements:
- Superb written & verbal communication
- A desire to learn & grow
- Linkedin knowledge
- F.B knowledge
- Enjoy helping people
- Excellent computer skills
- A minimum of 2 years working in Customer Service/administration
- Ability to provide client support via email & phone
- Team player with an ability to work unsupervised
- Some bookkeeping knowledge would be a bonus but not essential
- Understanding of social media platforms

The winning candidate will be detail-oriented, comfortable learning how to use different software programs, like following checklists and good at looking after customers in a caring but efficient way.

Timeline:
- Starting as soon as I find a qualified applicant; the next two weeks would be nice, although I'm not going to rush the process.
- There'd be a 30-day trial to begin; if we like each other we'll continue

Pay:
To be decided. Bonuses available for proficient work and initiative

To apply, please follow these steps:
In your application title please write "Tech-comfortable Customer Service/administration Application from (insert your city/ town)"

In the body, please write me a 14-sentence email including:
Three sentence opening salutation that says:

"Hey there D.S.”

My name is _____, I'm comfortable with technology, and love checklists. I'd like to apply for the job you posted"

Reason #1 why you think this job is a fit for you. (black font, Courier, 3 sentences)
Reason #2 why you think this job is a fit for you (blue font, Verdana, 3 sentences)
Reason #3 why you think this job is a fit for you (red font, Courier, 3 sentences)

Two sentences closing including:
- Your favorite book and what your biggest learning is from it
- A closing salutation including your name, email address, and ---------- phone ---------- te: Please do NOT attach a resume; if you are shortlisted I may ask for one later.