Experienced Email Customer Service Rep for Amazon and other platforms

We are a multi platform e-commerce brand operating for over 7 years looking for a versatile Email Customer Service Specialist to help manage our Amazon and other e-commerce stores.

Tasks includes:
- Communicate effectually with customers via email
- Priorities urgent customer needs and escalate complaints when needed.
- Able to problem solve basic issues.

****Before Applying, please make sure you read this (required)****

-An up to date passport (for access to Europe Marketplace)
-2 years experience as an Amazon Customer Service VA
-Good command in English (written and verbal)
-Must response really quick and helpful/friendly to every question
-Must have a stable internet connection (Wired or Fibre)

Who we are looking for:
-Available Daily (7 days a week)
-40 hours a week (Mon-Sun)
-Can check customer inquiries 2x a day to maintain good service level
-Can work long term
-Availability: Flexible but should be available at least 3 hour a day during our business hours
-Willing to work weekends.
-Love working in a fast pace environment

If this sounds like you, Please answer the following questions in your reply:

Do you have a up-to-date passport?
Do you have experience working with Amazon Europe Customer Service? If yes, how many years of experience?
Include the link your CV and portfolio

Looking forward to hearing from you. :)