FRIENDLY Email Customer Support Needed! :)

Think you're a friendly and helpful person towards customers? Able to handle customers even when they're being unreasonable? Then you're what we're looking for!

We are a fast growing e-commerce company in need of a PROFICIENT ENGLISH email customer support that can communicate directly with our customers via email.

Requirements:
- Super friendly & helpful attitude towards customers when answering their concerns.
- Proficient in English
- Login everyday and make sure to reply inquiries within 24 hours
- You must be available at least 6 days per week
- Replying on both email & Fb messengers
- Engaging with people on Facebook comments
- Update me daily on unusual customer's requests
- Familiar with Shopify platform (or at least tech-savvy)

If you read it all the way till here, tell us one time that you ever dealt with an unreasonable customer. How did you handle it, and how would you handle it today? Do not answer vaguely and applicants that didn't answer this will be ignored.

Thank you!