Virtual Assistant/Customer Service Needed for an Ecommerce business

**Please read up to the end for the instructions**

We are looking for a Virtual Assistant/Customer Service Representative to work part-time with an eCommerce company (eventually full-time) and handle non-voice tasks. We are a small but fast-growing business and looking for a candidate that is responsible, trustworthy, dependable, and looking to work with us long-term. Details and offers are as follows

Qualifications
-Must have experience with Customer Service for a minimum of 3 years (Email and Chat)
-Excellent English communication skills (Verbal and Written)
-Knowledge in managing Social Media accounts/pages
-Experience with Canva (not required)
-Experience with Photoshop (not required)
-Must have own PC/Laptop and reliable internet connection
-workspace with no distractions

Job Offer
-Start Part-time (eventually full-time)
-Rate: $3-$4 per hour, depending on experience
-Salary paid bi-weekly
-Salary paid through PayPal
-Permanent work from home

HOW TO APPLY:

-Please send a message here on this platform
-In the cover letter, please tell us why should we hire you.
-There is a test/question below that you need to answer. Please include your answer in the Cover letter
-Lastly, please attach your updated CV/Resume and include your active email address.

-TEST-
Please answer this screening question below when submitting your application and include it in your email. This is an example of a customer inquiry we may receive. We mainly want to see how you effectively help this customer.

Question:
Hello,
I received my package, and it seems that it got damaged in transit. The item inside is crushed and I would like to get a replacement. Can you please let me know what can be done?
Thank you,
Lauren

IF YOU HAVE ANY QUESTIONS, YOU CAN ALSO INCLUDE THEM IN YOUR APPLICATION. WE'LL REACH OUT TO YOU IF YOU WILL BE MOVING FORWARD TO THE NEXT STEP.