The HR Simulations QA Engineer

Role Overview
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Are you looking to contribute to a growing startup and positively impact the products we develop, the team, and the world? Are you a results-driven self-starter, passionate about technology while pursuing a career in HR? Are you ready for your next great adventure and learning opportunity?

The HR Simulations QA Engineer will be responsible for assisting the QA team with identifying product issues and performing system tests within our job interviews simulations application.


Duties and Responsibilities
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- Thoroughly identify, record, document, and track bugs
- Identify product issues, primarily focusing on content (e.g. job descriptions, questions), and reporting said issues within our project management system.
- Reporting product issues, concerns, and suggestions to the relevant internal stakeholders for further analysis
- Provide progress reports on a regular basis, and when necessary
- Conduct system testing on implemented fixes and solutions
- Provide tier one (1) customer support to users of various levels (e.g. administrators, students)
- Escalating customer issues/concerns to the appropriate departments
- Attend daily stand up meetings to update work progress and exchange feedback


Skills and Abilities
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- Exceptional attention to detail
- Strong problem solving and troubleshooting skills
- Ability to take initiative when needed
- Ability to work in a team environment as well as independently
- Proficient written and verbal communication skills
- Ability to provide and receive constructive feedback in a professional manner
- Excellent research and analytical skills
- Proficient knowledge of job competencies
- Strong knowledge of industry-appropriate and position-specific interview questions


Qualifications Required
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- A Bachelor’s degree in Human Resources Management, Organizational Psychology, or relevant field
- Previous experience/knowledge in Recruitment and/or Human Resource Management is required
- Prior experience and/or knowledge of quality assurance practices/processes is required
- Passion for technology is ideal