Virtual Sales/Customer-Relation-Management Admin

Work with Fast-growing global online cosmetic brand, mamala, as a frontliner.

We are now looking for an admin who can reply customer's queries in our social media inboxes, with speed and customer caring mind.

Skills required
1. Able to reply customers’ inquiries with the speed of light ( less than 30sec)
2. Assist and solve customers’ problems with speed of light ( less than 1 mi )
3. Close sales ( whole sale )
4. Deliver the best virtual customer service
5. Answer 200-400 messages in one day
6. Flexible with doing other assigned tasks

Working time : 12:00 - 19:00 or 20:00 Mon-Fri, or Tue-Sat (5-6days a week)

Qualifications
1. No children, or there is someone who can take care of your child during work time
2. Not a Mamala reseller
3. Pick up new skills fast
4. Addicted to your phone ( always focus on assisting customers on company’s social media accounts )
5. Has to be able to assist any inquiries EXTRA FAST ( has to reply less than 30 sec after customers message us )
6. Extremely 100% available for serving customers - No show is unacceptable ***
7. Love to learn and do new things that will make you work more effective
8. Can work under extra pressure
9. 1 years experience in customer service field
10. Has fast internet
11. Has laptop