Korean Speaking M365 Administrator

Upwork has partnered with a Multinational technology company focused on enabling digital transformation for the era of an intelligent cloud and an intelligent edge. 

Our client empowers every person and organization to achieve more and to continue that mission they need a self-driven Korean Speaking M365 Administrator to provide solutions to  Microsoft 365 related tickets.

To be successful in this role, you possess:

Excellent troubleshooting skills; Level II or above technical support experience.
Experience with M365 troubleshooting tools.
Must have experience in an M365 Administrator role.
Expert experience with Exchange Online.
Expert experience with SharePoint Online.
Expert experience with Azure Active Directory and networking.
Basic knowledge on PowerShell (basic commands/scripting).
Managing and troubleshooting ---------- for Business Online, Teams, and OneDrive.
Experience with DirectSyn (AD Connect) setup and configuration.
Experience with DNS including setup.
Knowledge on ADFS.
Ability to deploy apps to the Microsoft 365 environment.
Ability to build competency in team to deliver customer requirements.


Required:

Excellent and professional Korean speaking and chat skills.
Strong command of the English language.
Experience communicating with email, chat, and phone.
Be available to start immediately is ---------- vice Specifications:

PC or Laptop that is not joined to another company’s domain, neither managed by any remote management – inventory systems or tools
Windows 10 Pro (latest updates installed)
Minimum of 8 GB Ram (16 is recommended)
Core i3 processor (i5 is recommended)
Minimum of 256GB Hard disk (256 SSD is recommended)
LAN (local access network) required; For security requirements, freelancers will not connect to the provided systems and tools using WiFi.
A minimum of 10 Mbps Internet connection with equal download & upload speed (20 Mbps is recommended)
No 3rd-party antivirus software installed
Microphone/headset with background noise canceling
Webcam, preferably compatible with Windows Hello Technology