Senior Travel Consultant

*Applicants must be willing to work and relocate to Clark, Pampanga.
*Applicants must be a Filipino citizen or have a relevant residence status.
*Candidate must have a Bachelor’s Degree or attended/completed at least 4 years of college course preferably Tourism or any Travel related courses.
*Minimum three years travel industry experience in marine and offshore travel agencies locally or outside the Philippines.
*IATA certification is definitely a plus in Basic or Advanced Standard Fares or ticketing.
*Experience in handling marine or corporate clients for the travel industry.
*Experience in Galileo or SABRE and its native environment.
*Must display competencies in sales and customer service skills.
*Must have a minimum of 30 WPM typing speed.
*Advance skills in MS Office Applications specifically Word and Excel.
*Superior customer service skills with previous training in this category (preferably with certificates).
*Strong international routing knowledge and well versed in world geography.
*Knowledgeable in the travel industry terms and concepts.
*Above average mathematical competencies.

Key Responsibilities and Accountability
*Must be detail-oriented with utmost focus on quality and efficiency
*Must take ownership of the clients assigned to with highest importance
*Results-orientation with bias for action, versatility, and adaptability
*Willing to work in shifting schedules that includes possible graveyard shifts
*Excellent written and communication skills
*Excellent customer service and sales orientation providing a complete travel management service
*Must be comfortable communicating with corporate clients across all levels
*Must be able to effectively communicate with colleagues and peers from other departments
*Must be a team player
*Must be able to work and remain calm under pressure

Required experience:

Travel industry: 3 years