Virtual Call Center Manager, Experienced

Please login or register as jobseeker to apply for this job.

TYPE OF WORK

Full Time

WAGE / SALARY

Pay will be negotiated based on backg...

HOURS PER WEEK

TBD

DATE UPDATED

May 10, 2021

JOB OVERVIEW

We are looking for an experienced Supervisor/Manager to oversee outbound phone Representatives who will call on potential clients for United States based insurance products. The Representatives will not sell, they will set up call back appointments for agents to speak with the interested potential clients. Since the target market is in the United States, both you and the Representatives will be working nights Philippine time. Our prime morning shift calling hours are 9 AM to 1 PM, Monday through Saturday CST, (6 shifts). Our evening shift will be 4 PM to 8 PM CST, (5 shifts). Most of our Representatives will work part time, 4 hours per day, 5 or 6 days per week. Those working the 4 PM to 8 PM shift also have the option of adding Saturday from 9AM to 1 PM if they want 6 shifts. Full time shifts are also available for Representatives who have proven skillsets and need full time income.
Manager should have call center experience. Manager will work at least 40 hours per week.
If you are interested in this position please respond with the following;
List any experience that relates to this job.
When are you available to start?
Are you currently employed? (Inquiries will be held in confidence).
How much do you expect to earn to start?
How much do you expect to earn after being with us for 1 year?
Have you worked with a fronter based system, also known as live transfers?
What software have you used in the past in relation to this position?
Do you have a computer, internet and a headset that works with your computer? (These items are necessary. Pay will include compensation for having your own equipment).
Please describe your internet service, speed and dependability.
We look forward to hearing from you. Please be sure and include ALL of the above requested information in order to be considered for this position.

SHARE THIS POST
facebook linkedin