Customer Service Agent - Remote

* Responsibilities:
- Responding to phone calls
- Replying to chat/ email
- Carry out some tasks that will be assigned by the manager
- Interested in US-UK culture

* Requirements:
- Experience with POD or Ecommerce business
- Experience with Zendesk/Freshdesk (at least 6 months)
- Excellent phone, email, and instant messaging communication skills
- Excellent time management skills
- Solid organizational skills

* Compulsory condition: Please do the Entrance test: ----------

DLS is one of Vietnam’s foremost Startups in the cross-border e-commerce ---------- s main business is to create online retail stores for others in the nature of web-based service that allows users to create hosted e-commerce stores to sell their goods and services online.

We are looking for a Customer Service Assistant to provide administrative support to our team while working remotely.

* What you will learn from our team?...

- How to build strong customer relationships and deliver excellent customer service

- How to uncover and solve the customers’ needs

- How to explain complicated things simply

- Demonstrated an eagerness to learn and determination to succeed


* What we offer to you:

- Work from home (Priority nations: Canada, United State, Australia)

- Flexible working time: 35 hours/ week

- Salary in accordance with the ability ($3-$5 per hour), 13th salary

- You will be trained by qualified experts

- You have a good chance for promotion

We don’t fill a position. We hire a person. There's a difference. If you to open a new door in your career.