Experienced Customer Support Representative

Hi there!

We are a start-up ecommerce business that is growing quickly. We are seeking to hire an experienced Customer Support Representative.

This role is for someone with experience and will handle all of our customer support needs. You will be responsible in answering live chats, outbound phone calls, replying to customer tickets and ensure that they are given exceptional customer support. The person for this role should also be knowledgeable in processing chargebacks.

We are looking to hire someone who can communicate in English fluently, can easily learn new tasks and software, knows how to manage spreadsheets,

MUST HAVE:
- Shopify
- Gorgias
- Google Spreadsheet
- Customer Support Experience
- Fast and Stable Internet Connection
- Responsive and Friendly To Customers
- Friendly And Great With People
- Excellent English (verbally and written)
- Be Able To Resolve Disputes and process chargebacks
- Team Player

We need someone long-term, honest, dedicated and experienced. If you think you are the perfect fit for this position, please send us your personalized cover letter explaining your previous work experience and why we should hire you.

Generic applications will not be entertained.

Thanks!