Customer Service and Sales Virtual Assistant

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TYPE OF WORK

Any

SALARY

$240

ID PROOF

70

DATE POSTED

Apr 27, 2021

JOB OVERVIEW

We are looking for experienced customer service reps to handle the following:
- phone calls
- emails
- live chat
- supplier/vendor relations
- order entry
- backorder management
- follow up sales calls
- closing sales
- solution selling
- finding alternative products for people if the product they're looking for is out of stock
- processing shipping tracking information
- dealing with freight companies to ensure smooth delivery
- up selling accessories or services after the sale to the customer
- updating product descriptions if something is off
- managing our social media accounts for communication with customers or leads
- maintaining a positive helpful attitude
- fast learner
- team player
- great communication skills
- professionalism
- speak English fluently

If you feel like you're a good fit for this position, please make an AUDIO APPLICATION and upload to dropbox, google drive, or other cloud platform and answer the following questions:
- what is your past experience?
- have you worked on drop shipping stores in the past? any that sell high-ticket?
- what is your home situation like?
- home office
- computer
- internet speed
- distractions (children, family, etc.)
- are you available immediately for part-work?
- $3/hour to start ok?

Put a link to the audio file in your application.

Applications without a link to an audio file will not be considered.

Thank you

SKILL SUMMARY
Office & Admin (Virtual Assistant)
Admin Assistant Admin Assistant
Writing
Editing Proofreading
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