Customer Service Executive With Experience in Amazon Seller Central. This is Blended Office Based + WFH (Cebu City Only)

***EMAIL YOUR CV/RESUME to EMAIL ADDRESS BELOW, DO NOT APPLY HERE.

IMPORTANT: If you do not have AMAZON SELLER CENTRAL, please do not apply. We will only accept someone who has AMAZON SELLER CENTRAL experience and can work office-based in CEBU CITY or Sometimes Work From Home (Blended for now). SEND your resume to ---------- (please note that ---------- should be the symbol and not the "at" as posted) with a subject line "I HAVE AMAZON SELLER CENTRAL EXPERIENCE". We will call you right away.

We are looking for additional Customer Support team members that provide high-quality experience and assistance for the customers we are supporting for our client's Amazon ---------- ndidates with Amazon or any eCommerce experience are a big advantage.
Job Description:
- Responsible to handle all customers enquiries for eCommerce marketplaces such as Amazon via email in a timely and professional manner.
- Resolve escalated cases with unsatisfied customers
- Resolve and follow up on negative feedback and reviews effectively
- Liaise with eCommerce marketplaces to track order status
- Issue VAT invoice
- Prepare and generate sales report for management’s review and ensure data integrity
- Perform ad hoc duties as assigned
Job Requirements:
- A strong interest in building a career in e-Commerce
- Good understanding of online shopping business and latest trends.
- Holder of diploma or higher in any discipline
- 1 year experience in the customer service industry (Fresh graduated also welcome)
- Experience in Amazon marketplaces would be an advantage
- Excellent in both written and spoken English and Chinese, with knowledge of other European
language would be an advantage
- Excellent verbal and written communication with strong interpersonal, communication and
problem-solving skills
- Detail-minded, independent,
- Proficiency in MS Office