Digital Project Manager - Growing Digital Team Serving Changemakers

I’m looking for someone to work full time to do project management for our web, design and marketing agency. I want you to have some Wordpress and/or marketing project management experience. I’d like you to have great English writing and speaking skills and the ability to communicate with clients letting them know the status of their projects doing a some customer service. Experience with project management software like Trello, Clickup or Monday is helpful as well.

We're a growing team looking for a long-term partnership!

Qualities needed to be successful in this position is integrity, commitment and a willingness to learn.

Our core values:
Start with Passion, Always Curious, Pursue Growth, Inspire Others, Seek to Empower,
And overall…. Integrity First

This position will report directly to the owner and is a long term role.

Role:
The Digital Project Manager manages human and technical resources to ensure the best possible outcome for the clients!

Responsibilities:
Understanding all parts of the clients project and the requirements
Creating and setting project schedules
Daily check-ins and Weekly Project Status reporting
Constant communication with team and clients to make sure everyone is on the same page and progress is taking place
Troubleshooting issues and allocating the proper team and resources
Maintaining a log of issues and client concerns
Taking down notes during meetings and organizing action items from them.
Effective delegation to the right team members and ---------- veloping internal documentation and processes.
#1 advocate for the client!

Results Expected:
As a Project Manager, you are supporting the owner. Transparency is critical and therefore, you must understand the inner-workings of everything we do so you can keep things running smoothly.
Each project and step is executed on time, or adjusted to account for delays
The client is always aware and in communication with the team of project status and what items are being worked on
Client concerns are communicated to the team - error log is updated
The internal team is aware of their roles and tasks, status updates, and how they relate to each other
Completion and delivery of project status reports on a weekly basis for each client
Tasks are delegated in a clear and concise manner
Tasks are free of errors and reviewed in detail before sending to manager or client for feedback
Communication with client and team members is clear, effective, professional, transparent, and concise.

Requirements - About You:
To be successful in this position, you must be skilled in managing resources (both human and material), schedules, your own time, team members, clients, and vendors. If you obsess about completeness and accuracy and love problem solving, this might be the job for you!

The best Project Managers are personable, but independent and persistent team players. You thrive in a collaborative environment, have strong verbal, written, and visual presentation skills and understand how to engage in a personal way with each client.

You must be someone who is looking to constantly improve and is always working toward a goal. You push yourself to make the most meaningful contribution possible to the company. You like the challenge of a good problem and can do wonders with little direction. You don’t stray and create extra work for yourself, but are able to align your goals with those of the company.

You'll have plenty of support (e.g. tools, resources, infrastructure, project management, and more...), but you must have the mindset that you "own" your projects. If you're the type of person who waits to be told what to do at every step throughout a project, then this position isn't right for you.

Here’s are some skills to have:
Clear communication around all tasks, especially if instructions are unclear
Timely completion of tasks
Extreme attention to detail
Ability to work closely with the owner and transform big picture ideas into bite-sized steps
Ability to speak with clients in a calm and clear way
Exceptional customer service skills
Ability to delegate and manage team members in getting their various tasks done
Ready and willing to dedicate time to an amazing team with amazing clients
Ability to attend a weekly meeting (time and day TBD)
Advanced computer and internet skills
Understanding of online marketing terminology and basic strategies
Basic Knowledge of web development and graphic design process
Knowledge of WordPress Content Management System (willing to train)
Knowledge of email automation programs such as: ActiveCampaign, MailChimp (willing to train)
Knowledge or willing to learn full digital marketing stack such as: Kajabi, ClickFunnels, FB Ads, Zapier, ManyChat, Webinar software, screen sharing, Basecamp, payment processing, social media scheduling, etc.


Your Work Setup:

• You have your own computer and Internet connection (this is a home-based position).
• You are willing to work during U.S. business hours. 10PM to 6AM in Manilla

Please include "PM4U" in your email subject line.
Bonus points for an intro video so we can learn more about you!