Customer Service Agent

Virtual Assistant with excellent written and spoken English skills needed for the following daily (Mon-Fri) Tasks:
• Entering/Updating Records into existing CRM
• Answering Email Inquiries from software users (customers)
• Scheduling Webconferences to resolve customer service issues
• Managing Email Marketing Campaigns and Lists to schedule product training webinars
• Sending Emails and other messages to targeted sales prospects to SET Sales Appointments

Individual Must Have:
• Will need to keep US (Eastern Time) hours to match our customers (12pm- 8pm Eastern Time Zone).
• Excellent Spoken/Written English Skills
• Fast, Reliable Computer and Internet Connection
• Willingness to learn new skills

Hourly rate + Per Appointment Bonuses