Night Shift - inbound/outbound PHONE customer service + Cold Calling Suppliers

ZF Ventures is an ecommerce company based out of Bangkok focused on high ticket dropshipping. A model where we represent American suppliers online and sell on Shopify through google ad traffic.

We are looking for a new night shift employee in the Philippines to handle supplier approvals, inbound and outbound customer support, and some basic shopify operations such as uploading products.

Job Duties

Main Duties
Contacting US Based suppliers of products and getting agreements signed to allow us to sell their products.
1. Research Suppliers from Competitor Sites and find their contact details
2. Fill out forms on their website if they have a dealer application
3. Call them if they do not in order to open an account
4. Receive Phone Calls from Suppliers after application submitted

Secondary Duties:
A: Ecommerce Customer Support
Answer Phone Calls, Live Chat, and Emails from Customers
Outbound Phone calls to customers in the event of backorders, order issues
Calls to Freight Carriers to check on shipping status and sort out shipping issues.

B: Shopify Operations
Add new Products from suppliers to our website
Add Order notes based on chat conversations.

Tools used:
Google Sheets
Slack
Shopify
DocHub
TimeDoctor

Requirements
-- Must undergo 1 month trial and training period with pay
-- Company required mandatory use of TIME DOCTOR during working hours (8 hours per day)
-- Monday to Friday
-- Working hours : Night Shift – US Day Time 9PM—5AM (1 hour lunch, 2 x 15 mins break)
-- Monthly Pay (through PayPal) every 15th of the ---------- pensation:
Salary + Bonuses based on performance. Salary is negotiable based on your qualifications.

How to Apply

Please Submit the following to ---------- with the email subject line: Supplier Approval VA Application.
1. Internet Speed Test Result
2. Typing Speed Result
3. 2 Paragraphs of your Written English
4. 2 – 45 second audio samples of your spoken English
5. Resume
6. Skype ID
7. Link to your Online Jobs Profile