Full Time
Php 20,000/month
TBD
Mar 18, 2021
We are looking for a candidate from the Philippines with customer service/sales experience, who is fluent in both spoken and written English. This is a remote job, so if you are dependable with an excellent work ethic and a distraction-free work space you can work from the comfort of your own home. This position is for February through September/October. Strong performers will be given the option to return the following season and top performers may be rewarded with a permanent role.
Responsibilities:
Inbound and outbound calls (warm calls); as well as handling chat and
In this position, you will be taking around 200 calls a week. Some sales are completed in one call that can last 6 to 15 minutes.
You will explain who we are (a Lawn Care platform), what we do (match lawn care professionals with homeowners), provide job estimates, and successfully book and upsell customers for recurring services.
You should have an understanding of how to connect with a Western individual and close a sale over the phone. Overcoming objections and upselling skills a must.
What are we looking for:
Empathetic to customers
Ability to provide superior service to every customer by utilizing all available tools and resources
Ability to sell and close deals over the phone
Ability to crush sales targets
Adaptable to change
High productivity at defined proficiency levels
Willingness to receive and act on feedback from your supervisor
Basic Requirements:
At least a high school graduate
EXCELLENT written and verbal English skills
Experience of at least six (6) months in the BPO industry is preferred; Applicants without work experience are also welcome to apply
Prior experience using CRM and VoIP software is a plus
Computer (8GB RAM, Corei5 Processor) with a noise cancelling headset
Consistent power; and fast and reliable internet (25 mbps, with backup connection of 10 mbps) in a quiet space that is free from distractions to work
Willing to work US hours and weekends; and amenable to work in rotating shifts
Enjoy the following perks:
No need to worry about transportation
You can work from the comfort of your own home
Wake up 30 mins before your shift and you will be good to go
Paid training
125 PHP/hour -- NO CAP on commissions!
Quarterly team buildings
Yearly performance review and appraisal
Retention bonus
Career pathing and advancement opportunities
How to apply:
Apply here or follow this link:
Submit your resume with a cover letter.
Answer the following
We look forward to hearing from you!