Account Manager

This is a home-based position. All work will be conducted on a computer and by phone.

GWTA is an international not-for-profit organization of touring motorcyclists, predominantly Gold Wings but not exclusively. GWTA is owned and operated by its members. We are currently looking for an Account Manager who will partner with and ensure the long-term success of our membership.You will be responsible for developing long-term relationships with your portfolio of assigned members and chapters, connecting with key officers and members. You will liaise between members and local officers to ensure the timely and successful delivery of our solutions according to members needs. You will also play a fundamental role in achieving our membership acquisition and revenue growth objectives. You must be comfortable initiating communication through calls and email, working with partners, generating interest, qualifying prospects and closing sales. A successful candidate will be able to initiate new relationships while maintaining existing accounts.

Responsibilities:
- Operate as the lead point of contact for any and all matters specific to your membership base
- Build and maintain strong, long-lasting member relationships
- Ensure the timely and successful delivery of our solutions according to members needs and objectives
- Communicate clearly the progress of monthly/quarterly initiatives to internal and external officers
- Forecast and track key account metrics
- Identify and grow opportunities within territory and collaborate with officers to ensure growth attainment
- Assist with high severity requests or issue escalations as needed
- Source new membership opportunities through inbound lead follow-up and outbound cold calls and emails
- Understand member needs and requirements
- Maintain and expand your database of prospects within your assigned territory
- Perform effective online demos to prospects.