Live Chat Onboarding for SaaS apps for US timezone.

**PLEASE READ THE JOB POST CAREFULLY AND PROVIDE PRECISE REPLIES AS REQUESTED IN THE REPLY SECTION ***

WE ARE LOOKING FOR TOP SKILLED CANDIDATES AND PAY TOP REMUNERATION.

About Us:

Our applications help businesses launch giveaways, loyalty programs, contests and sweepstakes.

We like to hire the ‘best of the best’ because our customers deserve it!

Our super awesome benefits!

We only work with the ‘best of the best’. And, we know we need to ‘provide the best benefits to attract and retain the best people’. And guess what… We do!

Here is what you can expect when you work with us in full time roles:

-Competitive remuneration
- Overseas assignments: Opportunity for TOP performers to work overseas on either short or long-term assignments.
- Flexi working (where hours will not impact our customers) and work from home to accommodate for any family circumstances.
- Incentives for TOP performers
- Vacation & sick time ($1,000 in vacation travel expenses reimbursed per year)
- Training budget
- We will provide you with paid training.


Job overview:
We are looking for excellent Live Chat consultants to answer questions related to sales and helping them with Onboarding.

Your only mission is to help our customers grow their business by using our apps.

The Candidate
1. Should be comfortable with Live Chat and helping customers with onboarding so that the customers correctly configure the applications
2. Very good English writing skill - The job will involve lots of live chats and emails with prospects
3. Sincere and proactive with a great attitude to getting things done , able to coordinate with various people across countries
5. Great skill to demonstrate the value proposition to our prospects
7. Should have a quiet office, a very high speed, and stable internet connection, a high spec laptop
8. HIGHLY DESIRABLE- Prior experience and knowledge of working with apps that deal with any of these fields:
loyalty marketing, referral marketing, giveaways, sweepstakes, ESPs, ---------- SENTIAL CRITERIA: PLEASE DO NOT APPLY IF YOU DO NOT MEET ALL OF THE BELOW ---------- WILL HELP SAVE BOTH YOUR AND OUR TIME.

1. You should be comfortable working in US timezone.
2. You should have worked as a live chat consultant in a SaaS app product company
3. ID Proof should be 99 or above
4. IQ test score should be greater than 115
5. You should have the Government ID uploaded (do not send this to us)
6. ENGLISH PROFICIENCY TEST should be C2

REPLY:
To ensure you meet the requirements. Please include the following in your reply
SUBJECT LINE: Text should be exactly as mentioned below:
SaaS Live. IQ > 115. Eng: ---------- timezone

In the email body please provide the following:
1. Summary of your live chat - SaaS experience: Mention company name/ product name supported
2. Any technical experience with HTML, CSS,
3. Any awards you have won, customer testimonials, Performance bonus received, certificates of achievement received- We want to see you are a star performer.
4. Any experience with shopping cart platforms like Shopify, BigCommerce, WooCommerce, WordPress, Magento, etc
5. Confirm that you are happy to work in the US time zone
6. Detail the IT hardware you own e.g. laptop incl the configuration
7. Attach screenshot of your internet speed - We need to know your upload speed and ping
8. Mention if you have a spare computer and a backup internet connection