Office Manager / Virtual Assistant

OVERVIEW
In this role, you will serve as the office coordinator. This position involves general office organization and streamlining business operations throughout the organization. Additional tasks may vary depending on the company's needs and may include customer engagement, billing clients and training personnel.

DAILY TASK

Before you apply make sure you meet the following essential requirements:

* Must Speak, Read & Write Fluent English
*Ability to communicate verbally and in written English
* Proven experience as an Office manager, Front office manager or Administrative assistant
* Knowledge of office administrator responsibilities, systems and procedures
* Are a self-starter with an entrepreneurial spirit; thrives in an environment that is small, flexible and demanding
* Exercises good judgment and demonstrates the ability to discern the nuance of messages in consumer communications.
* Proficiency and comfort with computer software (Microsoft Office, G-Suite, PayPal)
* Familiarity with Mail chimp, Square Space, Canvas , Asana , Google Drive , google Slides and other management resources
* Have excellent writing skills. You communicate with confidence; write and present to inspire
*Have excellent verbal communication skills. You will be a client's first impression of our studio!
*Excellent time management skills and ability to multi-task and prioritize work
* Plan off-site activities, like parties, celebrations and conferences
* Must have full-time availability, including weekends. ?* Must have a positive attitude and problem solving skills. ?
* Must be able to work in a fast-paced environment.
*Must be organized and business minded*
* Must have a positive attitude and problem solving skills.
*Must have a minimum of 3-5 years of experience successfully managing a team in sales

POTENTIAL DUTIES

• Answer all business lines
• Book appointments using Square
• Organize and respond to daily emails
• Manage artist schedules
• Maintain the office condition and arrange necessary repairs
• Draft and maintain office policies
• Organize office operation and procedures -- This would include developing and maintaining a reference guide
• Ensure that all items are invoiced and paid on time


BONUS:
• Answer all social media inquiries (FaceBook, Instagram, Google, Yelp)
• Respond to reviews on Google and Yelp
• Follow up and confirm appointments
• File customer photos within Google Drive
• Draft monthly blog post
• Draft biweekly newsletter
• Edit and post all photos to social media (FaceBook, Instagram, Pinterest, Yelp, Google)
• Create a future training manual including service, cost, notes, etc.
• Develop and implement promotions