Office Administrator

Office Manager - Philippines

Salary: Between 30,000 and 45,000 Peso per month depending on qualifications and experience

Experience: Accounting or Administrative office environment preferable

Training: On the job training will be provided

Hours: 9 am to 5:30pm, 40 hours a week, Monday to Friday

Public Holidays: Canadian Public Holidays Apply

Location: The candidate will be working from home

Language: English

Start Date: Flexible or as soon as possible

Reporting to: Office Manager


Firm Summary:

Avalon Accounting - ----------

Avalon Accounting is a growing online accounting services company that believes small businesses deserve a better deal. We know that more small businesses will thrive if they get the right advice, support, and service when it comes down to their finances. At Avalon, you will find that your coworkers are well-rounded, friendly individuals with the personality to match their skills.


Job Summary:

The Office Manager is responsible for a range of office related administrative duties. These include

- Compilation of client materials
- Database management
- Client communication
- Invoicing
- Payment processing
- Other office administration tasks.

Accounting or business office experience preferable. We will also provide on-the-job training led by our approachable and supportive team.

Roles and Responsibilities:


- Organize and maintain electronic databases.
- Direct incoming unassigned phone messages from Ruby to appropriate person
- Communicate with current and prospective clients over email, phone and video calls.
- Set-up and maintain internal software applications.
- Track customer and employee NPS surveys and enter into scorecard.
- Ensure that time sheets for each staff are entered each day and follow up with employees on missing time.
- Attend internal meetings, take notes and keep track of to-dos.
- Manage administrative aspects of new clients: entering information into all databases
- Compile and send tax and financial information to clients.
- Organize and collect information from clients prior to the production team commencing work
- Prepare client contract renewals and upgrades for manager review.
- Prepare client documents for signature and organize signed information into appropriate folders.
- Other administrative duties as required.

Teamwork

- You will be required to work in a team.
- You will have good interpersonal skills and be a good communicator.

Qualifications and Experience

- Prior experience in an accounting firm would be beneficial.
- Database management experience
- Experience using various cloud-based software applications.

Technical Requirements

- Strong organizational skills (including electronic file management), time management and attention to detail.
- Tech savvy with experience using cloud-based software applications.
- Comfortable communicating with clients via email, and with the internal Avalon team via slack and video calls
- Able to complete work efficiently, with accuracy while maintaining a high level of client satisfaction.
- Able to prioritize work schedule to ensure all duties are met.
- Experience in letter writing in an office environment.

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